Frequently asked questions
The answers to the questions we hear most often. Each service page has its own, more specific questions and answers as well.
Is Valley Fixers a handyman company?
No. Valley Fixers is a free matching and coordination service for homeowners. You tell us what needs to be done, we match you with the right vetted local pro and stay your point of contact until the job is done and checked. We never do the work ourselves, and you pay the pro directly. The matching costs you nothing.
How does the matching work?
Call us or fill in the form and describe the job, photos help. We tell you what the job typically costs in the Valley and match you with a pro who does this kind of work every week. The pro confirms one fixed price before starting, you check the result together when it is done, and then you pay.
How fast can someone come out?
We respond within 24 hours, and most jobs are scheduled within a few days. Many repairs are finished in a single visit.
Can you handle urgent jobs?
Sometimes, and we will tell you honestly on the phone whether same-day or next-day is realistic. If water is running where it should not, shut off the valve first, then call us instead of using the form. For true emergencies like a gas smell, call the gas company or 911 first.
What does it cost?
That depends on the job, so we publish clear upfront price ranges for the most common jobs on the handyman prices page. You see where you stand before anyone comes out, and the pro we match you with confirms one fixed price before work starts. That is the price you pay, and the matching itself is free.
Who actually does the work?
A vetted local pro from our network, never us. Small jobs go to skilled independent handymen. Bigger work, or anything that needs a permit, goes to a CSLB-licensed contractor. We tell you upfront which of the two your job needs.
What is the $1,000 handyman rule?
California law lets independent handymen take on small jobs without a contractor license, as long as labor and materials together stay under $1,000 and no permit is needed. The state raised that limit to $1,000 in 2025. It exists exactly for the kind of work on a typical home to-do list: small repairs, mounting, adjustments and maintenance.
When do I need a licensed contractor instead?
When the job goes over the $1,000 limit, needs a permit, or touches things like structural work, panel-level electrical or major plumbing. In that case we match you with a CSLB-licensed contractor from our vetted network instead of a handyman, and we tell you that before anyone is booked.
Are the pros vetted and insured?
We vet every pro on experience, reviews and past work before they join the network, and we ask every pro about their insurance. Licensed contractors are also checked against the CSLB register. We only match you with people we would let into our own homes.
Which areas do you serve?
the San Fernando Valley, Burbank & Glendale. From Woodland Hills, Reseda and Van Nuys to Sherman Oaks, Studio City, North Hollywood, Burbank and Glendale. Not sure about your neighborhood? Call us, chances are the network covers it.
What kinds of jobs can I request?
Anything on a typical home to-do list: drywall patches, a leaky faucet, a door that will not close, TV mounting, ceiling fans, caulking, fence and gate repairs, furniture assembly and more. If you are not sure a job qualifies, just describe it and we will tell you who it should go to.
Is there a minimum job size?
Most pros work with a minimum service call, so one tiny job is rarely the cheapest way to book them. The smart move is bundling: send us your whole to-do list and we plan three or four small jobs into one visit. That almost always beats separate appointments.
Is there a guarantee on the work?
Yes, the work comes with a workmanship guarantee from your pro. You also walk through the result together before you pay. If something is not right afterwards, we stay your point of contact and make sure it gets sorted.
When and how do I pay?
You pay the pro directly, after the job is done and you are happy with the result. No prepayment, and no charge from Valley Fixers for the matching or coordination.
Do you also help renters and landlords?
Yes. Renters just need their landlord's OK for changes to the home, so check that first for anything beyond small repairs. Landlords are welcome to send us the repair lists for their rental units. We are happy to be the one number you text when something breaks.
Questions by service
- Questions about drywall repair
- Questions about door & lock repair
- Questions about tv mounting & hanging
- Questions about furniture assembly
- Questions about faucet & fixture repair
- Questions about general home repairs
Have a question we did not answer?
Call us or request a callback. We are happy to answer it, free and with no obligation.